judimpo | Privacy Policy

1Introduction

judimpo (https://judimpo.live) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have over your own information.

By creating an account on judimpo or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of it, please stop using the platform and contact us at [email protected] to request account closure.

This policy applies to all users of judimpo based in the Philippines and covers all services on the platform, including slots, live casino, sports betting, eBingo, fish games, and all account and payment functions.

2Information We Collect

Information You Provide Directly

When you register and use judimpo, we collect the following personal information:

• Identity information: Full name, date of birth, and government-issued ID details for verification purposes.
• Contact information: Philippine mobile number and email address.
• Account credentials: Username and encrypted password. We never store your password in plain text.
• Payment information: Philippine bank account details or supported e-wallet information used for deposits and withdrawals. We do not store full payment credentials — transactions are processed through secure channels.

Information Collected Automatically

When you access judimpo, we automatically collect:

• Device and technical data: IP address, browser type, operating system, device model, and screen resolution.
• Usage data: Pages visited, games played, session duration, and in-game actions.
• Transaction logs: Complete records of all deposits, withdrawals, wagers, and winnings associated with your account.
• Communication records: Any messages you send to our support team.

3How We Use Your Information

The personal data we collect is used for the following purposes:

We do not use your personal data for unsolicited marketing or sell it to third-party advertisers. Any platform-related communications — such as transaction confirmations, security alerts, or account notifications — are sent to your registered mobile number or email address. You may opt out of non-essential communications through your account settings.

4How We Share Your Information

judimpo does not sell, rent, or trade your personal information to third parties for commercial purposes. We may share your data in the following limited circumstances:

• Payment processors: We share the minimum payment information necessary with Philippine banking and e-wallet partners to process your deposits and withdrawals. These partners are bound by their own privacy and security obligations.
• KYC and identity verification providers: We may use third-party services to verify your identity as required for account security and compliance purposes.
• Legal obligations: We may disclose personal data in response to a lawful request from Philippine law enforcement, a court order, or a regulatory authority. In all such cases, we disclose only what is legally required.
• Platform security: We may share anonymized or aggregated fraud signals with anti-fraud systems to protect the platform and its players.

Any third-party service provider that processes data on our behalf is contractually required to handle that data according to confidentiality and security standards consistent with this Privacy Policy.

5How We Protect Your Data

The security of your personal information is a priority at judimpo. We apply the following protections across the platform:

• SSL encryption: All connections between your browser or app and judimpo servers are encrypted using TLS/SSL. Any data you transmit — including login credentials, payment details, and game actions — is encrypted in transit.
• OTP verification: Account login and sensitive account changes require OTP (One-Time Password) confirmation sent to your registered Philippine mobile number, adding a second layer of authentication.
• Password security: Passwords are stored using one-way cryptographic hashing. We cannot retrieve your original password — if you forget it, it must be reset through the verified OTP process.
• Access controls: Internal access to personal data is restricted to authorized judimpo staff on a need-to-know basis. All internal data access is logged.
• Regular security reviews: The platform undergoes periodic security assessments to identify and address vulnerabilities.

6Data Retention

judimpo retains your personal data for as long as your account is active and for a period afterward as required for legal, compliance, and dispute resolution purposes. Specifically:

• Active account data: Retained for the lifetime of your account.
• Transaction records: Retained for a minimum of five years from the date of the transaction, in compliance with financial record-keeping obligations.
• Identity verification records: Retained for as long as legally required following account closure.
• Communication records: Support communications are retained for three years from the date of interaction.

When data is no longer required, it is securely deleted or anonymized. Anonymized data — which cannot be linked back to you — may be retained indefinitely for platform analytics and improvement.

7Your Rights

As a player on judimpo, you have the following rights over your personal information. You can exercise any of these rights by contacting [email protected]:

• Right to access: You may request a copy of the personal data judimpo holds about you. We will respond within a reasonable timeframe.
• Right to correction: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections — such as changes to your registered name — may require supporting documentation.
• Right to deletion: You may request deletion of your personal data. Note that we cannot delete data that we are required to retain by law, including financial transaction records.
• Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal.
• Right to object: You may object to data processing where judimpo relies on legitimate interest as the legal basis, unless our legitimate interest overrides your rights.

8Children and Minors

judimpo is strictly for individuals aged 21 years and above. We do not knowingly collect or process personal information from anyone under 21. If we become aware that a minor has registered on the platform, we will immediately close the account and delete or anonymize the associated data. If you believe a minor has used judimpo, please contact us at [email protected].

9Changes to This Policy

judimpo may update this Privacy Policy from time to time to reflect changes in how we operate, respond to legal requirements, or improve our data practices. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of judimpo after any changes constitutes acceptance of the updated policy.

We encourage you to review this page periodically. If you have questions about any update, contact [email protected].

10Contact Us

For any privacy-related questions, data requests, or concerns, contact the judimpo privacy team:

Email: [email protected]
Platform: judimpo.live